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Thank you for visiting and shopping at Dr. Sam. The following are the terms and conditions that constitute our Shipping Policy. 

 

DOMESTIC SHIPPING POLICY

Shipment processing time

All orders are processed within the same business day Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

FREE SHIPPING FOR ORDERS OVER $100.

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

USPS Priority Mail

3-7 business days

Variable

 

Delivery delays can occasionally occur.


Shipment to P.O. boxes

Dr. Sam ships to addresses within the U.S P.O Boxes.


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes

Dr. Sam is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages

Dr. Sam is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

INTERNATIONAL SHIPPING POLICY

We currently do not ship outside the U.S.

 

RETURNS POLICY

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.